Identitet & kontrola pristupa ( IAM ) u StreamlinedHQ programu za proizvodnju. Saznaj više
- Get Started
- Your Account
- Initial Configuration
- Instructions
- Sales
- Sales Overview
- Sales order
- Sales Order Fulfilment
- Sales Order Overview
- Adding products
- Discount
- How to remove an item from sales order
- Documents
- History
- How to create sales order fulfilment
- Order status
- Payment options
- Sales order fulfilment status
- Automatic purchase order creation
- Automatic manufacture order creation
- How Sales Order Fulfilment affects inventory
- Quotes
- Credit note
- Complaints
- Inventory
- Manufacture
- Manufacture overview
- Proizvodni nalog
- Manufacture Order overview
- How to create a Manufacture Order
- Manufacture Order status
- What is Manufacture Order Fulfilment and how it relates to Manufacture Order
- How to create a Manufacture Order Fulfilment
- Manufacture Order Fulfilment status
- How to remove an item from manufacture order
- How Manufacture Order Fulfilment affects inventory
- Material specification
- Production plan
- Bill of Materials
- Purchase
- Purchase order
- Purchase overview
- How to create a Purchase Order
- Purchase Order status
- How to create a Purchase Order Fulfilment
- What is purchase order fulfilment and how it relates to purchase order
- Purchase Order Fulfilment status
- How Purchase Order Fulfilment affects inventory
- How to remove an item from purchase order
- How to link Purchase Order with Sales Order Fulfilment
- How to upload documents to the Purchase Order
- Landed cost per Purchase Order item
- Landed cost per Purchase Order Fulfilment item
- How to set and update exchange rate for purchase order
- How to update purchase order item price
- Trošak kupovine
- Purchase order
- Catalog
- Fulfilment
- Suppliers
- Customers
- Reports
- Sales
- Start Selling
sreda, 17. maj 2023.
Reklamacije
Reklamacija je zakonom regulisani postupak rešavanja prigovora kupca zbog nedostataka na isporučenom proizvodu. Ukoliko na proizvodu koji ste naručili i preuzeli postoji neki proizvodno tehnološki nedostatak ili skrivena mana i kada vam taj nedostatak otežava ili onemogućava upotrebu proizvoda na uobičajeni način, imate pravo da podnesete reklamaciju u cilju otklanjanja ovog nedostatka.
Do same reklamacije može doći zbog brojnih faktora. Bitno je voditi evidenciju koliko koji su to tipovi reklamacija koji se ponavljaju, koliko često i koji je uzrok tome. Ukoliko se pronadje model ponašanja zbog kog dolazi do nekog tipa reklamacije treba adekvatno otkloniti uzrok.
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